Thank you once again for a wonderful job. During the restoration project on our home, your tradesmen took the time to answer all of our questions. They were very informative and provided us with much needed ideas. This was the first masonry project that we ever performed on our home, but your team walked us through the process one step at a time. We would be more than happy to be a reference for your company.

– John and Tanya Snyder Etobicoke, Ontario

It seems like it’s becoming harder and harder to find good, honest companies that you can trust these days. I have found myself becoming more and more skeptical over the years since I have had bad experiences with not one, but several contractors in the past. But, with your company it was different. The way that you provided a clear, easy to read typed estimate, friendly customer service and overall professionalism left me speechless. Yes, from what I have experienced over the years – it is evident that your company has set a new bar for all residential construction companies in the Greater Toronto Area.

– Rick Straghan North York, Ontario

Lawrence and I would like to thank you and your team for the high level of service you recently provided for us. Within a few days of calling Image Enhanced, your team provided an accurate quote - which was on time and on budget.
We were impressed with your team's workmanship in grinding out old brickwork, replacing the work around existing windows to match our home, and how your Staff was able to keep a messy situation relatively tidy.
Your Staff's care and attention to detail was greatly appreciated.
We wish you continued success and it would be our pleasure to be a reference for you.
Sincerely,

–Lawrence & Tammy Lucas North York, Ontario

In more than 30 years of dealing with contractors, never before have I felt the desire to write and express my gratitude for services rendered. Your company is now an exception to the rule.
This is now the third time I have contacted your company. In each case the job was handled from start to finish in the utmost professional manner. The quality of the work is outstanding, as was the manners of the crews who worked with pride on our home.
Your company does what it says it is going to do and when it says it is going to do it. My wife and I are truly delighted with the results and look forward to doing business with you again in the future.

– B. Dean Richmond Hill, Ontario

 

Specialists in… Brick, Stone, Concrete and Tile Fabrication, Installation, Repair and Restoration

Our Guarantee

We Guarantee our Masonry Work!


Looking for a masonry restoration company that you can trust?   Only Image Enhanced offers the complete Masonry Protection Program (MPP) - ensuring a worry-free home restoration experience every time.  Under this unique protection program, we guarantee that your project is covered by our $2 million Liability and $2 million Aggregate Insurance.

When your masonry project is completed - you can relax with peace of mind as we furnish all of our customers with a Written Guarantee on all Image Enhanced work.  As part of our MPP we automatically provide (1) free courtesy follow up inspection within the first 12 months of completion - to determine that all previous work performed is structurally sound.

Ask about the MPP the next time you speak with one of our Specialists.

Ready for your free no obligation estimate?  Contact us today to schedule an appointment.


Image Enhanced Inc. Annual Inspection Guarantee (AIG)

For one (1) year Image Enhanced Inc. will provide a 100% Guarantee on all Labour and Material used as per your original Customer Contract.   Image Enhanced Inc will provide a five (5) year Material Repair Only Guarantee.

Customers can purchase an additional Annual Inspection Guarantee to cover Labour and Materials for a period of 5, 10, 15 and 20 years.

The price of the Annual Inspection Guarantee can be calculated as follows: (the # of Annual Inspection Years) X ($25.00) + (2% of the total value of the Sales Order Contract – G.S.T. included).


Image Enhanced Annual Inspection Guarantee


(Section 1a) Annually, Image Enhanced Inc will provide a Masonry Inspection Report. Notifying the Customer of any masonry problems or defects around the entire property (i.e. window sills, chimney(s), foundation, sidewalks, archways, stairs, columns, driveways, etc). If there are any defects with the workmanship or materials that Image Enhanced Inc. previously provided - all repairs (labour and materials) will be paid for by Image Enhanced Inc during the time period expressed through the Guarantee.
   
(Section 1b) In addition to the Annual Inspection Report - Image Enhanced Inc. will provide digital pictures of any defected masonry units or structures, Informative Masonry Corrective Information, Masonry Estimates and contract start dates.
   
(Section 2a) Image Enhanced Inc. will not guarantee that the workmanship or material will withstand Acts of God (i.e. Tornadoes, Earthquakes, Lightning Strikes or any other Acts of God that are above normal weather patterns). If damage occurs during such Acts of God – Image Enhanced Inc. will not guarantee the workmanship or materials – but rather, the Customer’s Home Insurance Provider may cover the repairs, if so covered in your policy.
   
(Section 3a) This guarantee becomes effective on the date of issue of your Annual Inspection Guarantee.
   
(Section 4a) The Annual Inspection Guarantee is available by simply contacting your Image Enhanced Inc. representative. No appointment is necessary.
   
(Section 5a) The Image Enhanced 100% Customer Satisfaction Guaranteed program will apply to all work performed under the Annual Inspection Guarantee service. Image Enhanced Inc will complete all projects according to the terms agreed upon and will not leave until you are a 100% satisfied customer.
   
(Section 6a) There are no other guarantees expressed or implied, and Image Enhanced Inc. is not liable for any consequential damages of any nature or kind.
   
(Section 7a)

This Annual Inspection Guarantee will cover all workmanship and materials outlined in the contract bearing the IECC#___________________.

   
(Section 8a) I, _________________________ the legal owner of the property located at
______________________________________ has purchased the Image Enhanced Annual Inspection Guarantee for a total of ___________years.
   
(Section 9a) I understand that the total value of the Annual Inspection Guarantee is $__________(G.S.T. included).

 

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Customer’s Name
Signature 

Date

 

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Sales Rep’s Name Signature
Date